Privacy Policy

This privacy policy is intended to inform users of the website https://www.fauretransport.fr/ how the company Faure Transport collects and processes their personal data, in accordance with the General Data Protection Regulation (RGPD) and the "Data Protection Act".

1. Data Controller and Data Protection Officer

The person responsible for the processing of personal data [and Data Protection Officer (DPO)] is:

  • Company: GRAYFF, SAS (simplified joint-stock company)
  • DPO / GDPR Contact: Guillaume Diaz
  • Postal address: 680 route d’Heyrieux, 38540 Valencin – France
  • Email: accueil@fauretransport.fr
  • Phone: +33 (0)4 72 48 16 16

2. Collected data, purposes, and legal bases

  • Management of contact/quote requests: we use your personal information to contact you to answer your questions following the completion of our contact/quote request form. This includes the following data: first name, last name, phone number, email address. Legal basis: legitimate interest and pre-contractual measures.
  • Application management: we use your personal information to contact you following the submission of your online application. This includes the following data: first name, last name, phone number, email address. Legal basis: legitimate interest.
  • Audience measurement and performance analysis: we collect your anonymized IP address as well as browsing data. Legal basis: prior consent via the cookie manager.

3. Data recipients and transfers outside the UE

The data collected is strictly intended for authorized personnel of Faure Transport, as well as its subsidiaries. It is neither sold, nor rented, nor transferred to third parties.

They may be transmitted to technical service providers and subcontractors (e.g., web host, email sampling tool, statistical solution).

Within the scope of using certain services such as Google Analytics, data may be transferred to countries located outside the European Union. These transfers are governed by the UE-US Data Privacy Framework (EU-US Data Privacy Framework) or the European Commission's standard contractual clauses.

4. Data retention period

  • Prospecting / Contact data: [e.g., 3 years] from the last contact initiated by the user.
  • Customer and billing data: [e.g., 10 years] for legal and accounting obligations.
  • Applications (recruitment): [e.g., 2 years] after the last contact with the candidate.
  • Analytical cookies: consent valid for a maximum of 12 months.

5. Your rights regarding your data

In accordance with current regulations, you have the following rights regarding your personal data:

  • Right of access, rectification, and erasure (right to be forgotten).
  • Right to restriction of processing and right to object to the processing of your data.
  • Right to data portability of your data.
  • Right to withdraw your consent at any time.

To exercise any of these rights, please send your request by email to [ADRESSE E-MAIL DE CONTACT RGPD] or by post to the address of the registered office.

If you believe, after contacting us, that your rights have not been respected, you may file a complaint with the CNIL (cnil.fr).

6. Cookie management

During your first visit to the site, an information banner allows you to accept, refuse, or customize the placement of non-essential cookies.

No non-essential cookies are placed without your prior consent. You can change your choice at any time via the cookie management module on the site or by configuring your browser settings.